Reference

How pick4 Handles Your Personal Data

Your personal data stays under your control at pick4. This page covers what we collect, how we use it, and the rules around holding it — from when you open an account through to any point you decide to close it.

Data You ControlClear Retention RulesPakistan-Eligible AccessSecure Account StorageWallet-Linked Identity

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SECURITY AND STORAGE

How We Secure and Store Your Data

pick4 uses encrypted connections across the platform — the same session-level security applies whether you are on the lobby, depositing through Raast, or withdrawing to your Easypaisa wallet. Account data is held on secured infrastructure with access restricted to staff who operate specific services. We do not share personal data with marketing partners. Cookies are used to maintain your session and remember payment preferences; you can adjust cookie behaviour in your browser settings at any time.

Encrypted Connections

All account sessions run over encrypted connections. This covers login, wallet transactions via JazzCash or Easypaisa, and any personal data submitted through the account registration form.

Cookie Management

We use session cookies and preference cookies. Session cookies expire when you close the browser; preference cookies persist to remember your account settings on return visits.

Data Retention

Account data is retained while your account is active. After closure, records are held for a defined period in line with applicable financial and data compliance requirements.

Access Requests

You have the right to request a copy of the data we hold about you. Submit through our support channel and we confirm receipt in writing.

REACH OUR TEAM

How to Reach Our Data Team

If you want to check, update, or delete the data we hold about you, the fastest route is through the contact form or live chat from your account dashboard. Include your registered email address and a description of your request. We handle privacy-related queries separately from general account support so the right team can respond. Requests that involve payment-linked records — such as JazzCash, Easypaisa, or Raast wallet identifiers — may require a short identity confirmation before we can action them.

What We Collect and Why

pick4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

pick4 collects personal data in two ways: directly from you when you register or verify a payment method, and automatically through your device when you browse or place a bet. Data you provide directly includes your name, date of birth, contact details, and wallet identifiers linked

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to JazzCash, Easypaisa, or Raast — needed to process deposits, route withdrawals to the right account, and confirm your identity when payment partners require it. Automatic data covers your device type, operating system, session timestamps, and the screens you open inside the lobby. We use this
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to keep the platform running correctly and to detect unusual account activity. We do not sell this data and we do not pass it to third-party advertisers. Your data is handled in line with this policy and subject to applicable law in your region — access
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to pick4 depends on local law and is available only where permitted in eligible regions. Where local legal requirements affect how we hold or process certain data categories, those requirements take priority. We keep account data for as long as your account is active and for
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a defined period after closure, set in line with applicable financial and data record-keeping rules. You can request the closure of your account and the deletion of personal data we hold. We handle these requests through our support channel and confirm the outcome in writing to
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the contact details on your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Data Questions, Answered Clearly

The questions below cover what our account holders ask most about personal data at pick4 — from what we collect to how you can request changes or deletions. These answers reflect how we currently operate and the data practices tied to your account, including wallet-linked records from JazzCash, Easypaisa, and Raast. If your question is not covered here, our support team can handle it directly through the account chat.

We collect your name, date of birth, contact details, and payment wallet identifiers — including JazzCash, Easypaisa, or Raast details — to verify your identity and process transactions.

We do not sell your data or pass it to advertisers. Data is shared only with payment processing partners — such as JazzCash and Easypaisa networks — and only as needed to clear transactions.

After your account closes, we retain records for a defined period required under applicable financial and data rules. You can ask us to confirm the exact timeframe for your specific case.

Yes. Submit a data access request through the support channel in your account dashboard. We confirm receipt and send your data summary to the email address registered on your account.

Send a deletion request through live chat or the support email shown in your account settings. Records tied to JazzCash or Raast wallets may need identity confirmation before deletion.

We use session and preference cookies to keep your account active and remember settings. Manage or clear them through your browser settings without affecting account data held on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pick4 Handles Your Personal Data

How We Secure and Store Your Data

How to Reach Our Data Team

Data Questions, Answered Clearly

01 What personal data does pick4 collect when I open an account?

02 Does pick4 share my data with third parties?

03 How long does pick4 keep my personal data after I close my account?

04 Can I request a copy of the data pick4 holds about me?

05 How do I ask pick4 to delete my personal data?

06 What cookies does pick4 use and how do I control them?

Privacy Policy

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